At our online boutique, we take pride in delivering carefully curated accessories to elevate your personal style. Every order is processed with meticulous attention to detail, ensuring your selected pieces arrive in pristine condition. Our fulfillment team operates Monday through Friday, excluding public holidays, to prepare your shipment with care. Whether you're seeking everyday essentials or statement pieces, we prioritize secure packaging to protect delicate items during transit.
Orders typically depart our warehouse within 1-2 business days after payment confirmation. While most domestic shipments reach their destination within the estimated delivery window, occasional delays may occur due to carrier volume or unforeseen circumstances. International deliveries require additional processing time at customs checkpoints. During peak seasons, we recommend placing orders earlier to account for potential high demand.
We offer transparent shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+
All shipping fees are calculated at checkout based on your cart total and destination. For expedited delivery options, please contact our customer service team before completing your purchase.
We currently ship to most countries across North America, Europe, and select Asian territories. Some remote locations and restricted areas may not be serviceable due to carrier limitations. During checkout, our system will automatically verify your address eligibility. For specific inquiries about delivery to your region, our support team can provide detailed information before you place your order.
Once your package ships, you'll receive a confirmation email containing your tracking number and carrier information. This allows you to monitor your shipment's progress through our logistics partners' systems. If you haven't received tracking details within 48 hours of your order confirmation, please check your spam folder or contact us at [email protected] for assistance.
While we make every effort to ensure timely delivery, occasional shipping disruptions may occur. If your package hasn't arrived within five business days of the estimated delivery date, please contact our customer service team at [email protected] with your order number. We'll immediately initiate a trace with the carrier and keep you informed throughout the resolution process. For lost shipments confirmed by the carrier, we offer either a replacement or refund at your discretion.
International customers should be aware that cross-border shipments may incur customs fees, import taxes, or other charges imposed by the destination country. These fees are the responsibility of the recipient and are not included in our shipping costs or product prices. We declare all packages at full value and cannot mark items as gifts to avoid duties. For accurate estimates of potential charges, we recommend consulting your local customs office before placing international orders.
